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A concept walkthrough of how Kyvera will handle client onboarding and compliance, end to end. Enter your email to take a look.

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K Compliance Automated Concept walkthrough · not a live product
JR J. Reeves, Adviser
Step 1 — New client

Start client take-on

Capture the basics to begin. Kyvera handles the existing-plan data gathering and the Letters of Authority. Fact-find, risk profiling and suitability stay with you.

Without Kyvera

The same client details get re-keyed into several systems before any real work starts.

~10 mins of admin
With Kyvera

Captured once, then reused across every step that follows.

Entered once
From here Kyvera gathers the data on the plans the client names and pulls it together for you.
Step 2 — Client portal

Client verifies, lists plans and signs, once

Eleanor gets a single secure link. She verifies her ID, lists the plans she holds and signs a digital Letter of Authority in one session. No PDF emailed back and forth, no printing, no posting.

Without Kyvera

Chasing the client to print, sign and post a paper LoA, sometimes more than once.

~25 mins + days of waiting
With Kyvera

Client verifies, lists plans and signs in one online session on their phone.

0 adviser minutes
Client view
ID
Photo ID verified
Passport, checked with a liveness check
Done
6
Plans listed
Six providers named by the client
Done
LoA
Letter of Authority signed
Digital signature, standards format
Done
Consent captured
Timestamped for the audit trail
Done
4 mintime for the client to complete
Done on her phone, in one sitting. The adviser does nothing manual at this step.
Step 3 — Provider list

Confirm the providers to contact

Kyvera takes the plans the client listed, or a recent statement you import, and structures each one ready for a Letter of Authority. You review and confirm the list. Nothing is assumed.

Without Kyvera

Piecing together which provider holds what from old paperwork and half-remembered details.

~20 mins
With Kyvera

Plans listed by the client, structured and ready for you to confirm.

A quick review
AV
Aviva
Personal Pension
Confirmed
AE
Aegon
Workplace Pension
Confirmed
SW
Scottish Widows
Stakeholder Pension
Confirmed
LG
Legal & General
Stocks & Shares ISA
Confirmed
PH
Phoenix Life
With-Profits Bond
Confirmed
RL
Royal London
Income Protection
Confirmed
Step 4 — Letters of Authority

Send every LoA in one click

Digital Letters of Authority go to each provider in standards format at once. For providers that have adopted the Criterion standard this is instant. Each one is tracked individually, so nothing sits in a drawer waiting to be chased.

Without Kyvera

Printing, posting or emailing each LoA one by one, then chasing for acknowledgement.

~45 mins
With Kyvera

Every LoA sent at once in standards format, each one tracked automatically.

One click
AV
Aviva
LoA sent · standards format
Acknowledged
AE
Aegon
LoA sent · standards format
Acknowledged
SW
Scottish Widows
LoA sent · standards format
Acknowledged
LG
Legal & General
LoA sent · standards format
Received
PH
Phoenix Life
LoA sent · standards format
Received
RL
Royal London
LoA sent · standards format
Acknowledged
Step 5 — The data pull

Two ways in, no dead ends

Providers on the Criterion standard return structured data instantly. For the ones not yet on it, Kyvera sends a tracked request and chases it for you, so the gaps are handled rather than left to fall through.

Without Kyvera

Phoning and emailing every provider for weeks, then re-keying whatever comes back by hand.

~2.5 hrs + weeks of waiting
With Kyvera

On-standard providers return instantly, and the rest are requested and chased automatically.

0 adviser minutes
AV
Aviva
Waiting…
Queued
AE
Aegon
Waiting…
Queued
SW
Scottish Widows
Waiting…
Queued
LG
Legal & General
Waiting…
Queued
PH
Phoenix Life
Waiting…
Queued
RL
Royal London
Waiting…
Queued
On the Criterion standard
RequestLoAFulfilment ProvideAssetHoldings ProvideAdviceCharges ProvideFundCharges ProvideProductCharges ProvideMoneyIn ProvideMoneyOut
Live shared microservices. No screen-scraping, no rekeying.
Not yet on the standard
Kyvera sends a tracked LoA request and chases it automatically until the data comes back, so nothing stalls on your desk.
Step 6 — Unified record

One complete client position

Everything reconciled into a single view. The adviser sees Eleanor's whole position, with values and charges, without typing anything into a back-office system.

Without Kyvera

Stitching statements and emails into a spreadsheet to see the full picture.

~1.25 hrs
With Kyvera

Everything reconciled into one complete client position, ready to read.

Nothing to compile
£420,650total invested assets
0.42%blended fund charge
£2,100/moprotection cover
AV
Aviva Personal Pension
Fund charge 0.45% · adviser charge 0.75%
£142,300
AE
Aegon Workplace Pension
Fund charge 0.38% · adviser charge 0.50%
£88,450
LG
L&G Stocks & Shares ISA
Fund charge 0.40% · adviser charge 0.75%
£71,200
PH
Phoenix With-Profits Bond
Product charge 0.55%
£63,800
SW
Scottish Widows Stakeholder
Fund charge 0.35%
£54,900
RL
Royal London Income Protection
£2,100/mo benefit · to age 67
Cover
Step 7 — Compliance

KYC, CDD and EDD, audit-traced

Identity was verified when the client signed at step 2. These checks run against the unified record, log a full audit trail for the FCA, and surface anything that needs a human for the compliance lead rather than waving it through.

Without Kyvera

Running AML and ID checks across separate tools, then saving the evidence by hand.

~40 mins
With Kyvera

Checks run automatically with a full audit trail logged, exceptions flagged for review.

Exceptions only
Identity verified
Document plus liveness check, passed
Clear
Sanctions and PEP screening
No matches found
Clear
Address verified
Matched against two independent sources
Clear
Source of funds
Recent £60k transfer into the Phoenix bond, flagged for review
Review
Step 8 — Hand off to your CRM

The record lands in the system you already use

No rekeying. The clean, structured client record pushes straight into your existing back-office system, so you keep your CRM and your workflow while Kyvera does the plumbing underneath.

IntellifloRecord pushed
Plannr
Curo
Salesforce
Per client onboarded Illustrative
Hours, not minutes
of adviser and admin time taken off the desk
Take-on timeWeeks → under a day
Manual rekeyingNone
Audit trailBuilt in
Across the firm Illustrative
Hundreds of hours
that scale with every new client onboarded
Clients per adviserMore, same team
Time to adviceSame day
Manual errorsLower risk
Time figures shown across this demo are illustrative estimates, not yet validated with advisers.

Eleanor is onboarded

Complete position, compliance checks and audit trail, all in her record in Intelliflo.